Welcome to BXL Solutions. By using our services (rides, grocery delivery, and food delivery), you agree to the following terms:
- Eligibility
You must be 18 years or older to use our services. By registering, you confirm that the information you provide is accurate and up-to-date.
2. Services
BXL Solutions acts as a platform connecting users with drivers and delivery partners. We do not own the goods or food delivered; our role is to facilitate transportation and delivery.
3. Payments
– Users agree to pay the displayed fare at the time of booking.
– All charges are final and non-refundable, except in cases of service failure verified by BXL Solutions.
4. Cancellations
– Ride or order cancellations may attract a cancellation fee depending on the timing.
– Frequent cancellations may result in account suspension.
5. User Responsibilities
– Users must behave respectfully with drivers and partners.
– Any misuse, fraud, or violation of terms may result in suspension or termination of the account.
6. Limitation of Liability
BXL Solutions is not liable for delays due to traffic, weather, or unforeseen events; quality of food or groceries (these are the responsibility of merchants); or any indirect or consequential damages.
7. Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of updated terms.